Eligibility: To be eligible for services at Helping Hands Clinic, you must be a resident of Caldwell County between the ages of 18-64, be below 250% of the Federal Poverty Level and have no access to Medicaid, Medicare, or private insurance. Helping Hands does not currently enroll patients receiving Medication Assisted Therapy (methadone, suboxone) as other community partners are better suited to provide care.
Individuals interested in becoming a patient should call 828-754-8565 x 313.
Helping Hands Clinic serves as the primary medical home for approximately 1,200 low-income uninsured patients each year. In 2022, HHC conducted 2,900 patient visits on site. The vast majority of HHC patients suffer some kind of chronic condition such as diabetes, hypertension, or COPD. The Clinic also provides same-day sick visits (urgent care visits) for things like sinus infections, strep throat, etc. These “sick visits” help reduce inappropriate emergency room usage among the uninsured. In addition, HHC offers on-site labs and patient education, and provides access to a variety of diagnostic and specialty care services. Urgent Care visits are open to uninsured residents of Caldwell County, regardless of whether or not they are enrolled at Helping Hands.
Patients in need of scheduling or rescheduling an appointment should call 828-754-8565 x 300.
Pharmacy and Medication Assistance
Helping Hands operates a fully-licensed pharmacy and Medication Assistance Program which annually provides an average of over $4M in lifesaving prescription medication to our patients. In 2022, the HHC pharmacy dispensed more than 13,000 medications. Our pharmacy does not dispense any controlled substances.
For questions about the pharmacy call 828-754-8565 x 304.
Dental Care: Project SMILE
Helping Hands partners with Caldwell County Health Department and other free clinics in the region to offer dental care for uninsured adults with a focus on emergency extractions.
Helping Hands partners with Broken Arrow Counseling Services to offer talk therapy for patients struggling with anxiety, depression and grief.
Helping Hands partners with Graystone Eye to provide annual diabetic retinal exams for our patients and with New Eyes to offer free prescription eye glasses for anyone in the community who meets financial eligibility.