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Helping Hands Clinic improves the lives of the uninsured by offering high-quality, free medical care to those in need.

Are you uninsured? Call us today!

Helping Hands Clinic was founded in 1998 by a group of dedicated and visionary leaders in Caldwell County who believed that all people had a right to quality health care -- regardless of their ability to pay.

The number of uninsured families in Caldwell County and across the United States has risen at alarming rates since then, and Helping Hands Clinic has expanded its services monumentally in response to that growing need.

Today, the Clinic's commitment remains simple and steadfast: Helping Hands Clinic improves the health of the uninsured and lowers the community cost for care by offering free, high-quality medical care to the uninsured.

If you or someone you know does not have health insurance, contact us today at 828.754.8565 and become a patient at Helping Hands Clinic.

Don't wait until you need us. Enroll today.

New Evening Urgent Clinic: Mon, Weds and Thurs.

WHAT WE DO Medical Care: Acute, Chronic and Preventative Helping Hands Clinic provides high-quality, free medical care to patients without health insurance. A full-time provider is available 5 days per week for acute, urgent, follow-up and preventative care. Helping Hands Clinic provides a high quality, cost-effective alternative to the local emergency room. So, before you go the emergency room, call 828.754.8565 and make an appointment to enroll or be seen at Helping Hands Clinic.NEW Evening Urgent Care Clinic: Helping Hands holds an after-hours medical clinic for urgent care/sick visits. The Clinic is open Monday, Wednesday and Thursday Evenings from 5:30 to 7:30. Call 828.754.8565 x 300 for an appointment for come by the Clinic to schedule an appointment.
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Chronic Care ManagementPatients with chronic diseases like Diabetes, COPD and similar respiratory diseases, complicated heart disease and some forms of arthritis can be enrolled in the Caldwell Health Access Program or CHAP. This program pairs uninsured patients with volunteer medical providers in Caldwell County who have agreed to manage patients with chronic diseases in their offices. Patients enrolled in CHAP have access to all Helping Hands services. To find out more about CHAP, contact Adrienne Shuford-McCann at 828.754.8565 x306 or adrienne_helpinghandsclinic.org.

Free Prescription MedicationsHelping Hands offers a fully licensed pharmacy with free medications available to eligible patients. Most medications are accessed through the Patient Assistance Program and may take up to 8 weeks to be available. Helping Hands Clinic does not write prescriptions for or dispense narcotics of any kind. Helping Hands Clinic believes that patients who are invested in their personal health become more healthy, so patients are asked to purchase any medications available for $4 at a local retail pharmacy.

Patient EducationA variety of FREE patient education programs are available for uninsured patients including: diabetic education, smoking education classes, "Breathe Easy" classes, one-on-one nutritional and excercise counseling, and much, much, more. Contact Adrienne Shuford-McCann, Case Manager, at 828.754.8565 x306 for more information.
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Am I eligible to become a patient?Medical services at Helping Hands Clinic are available for adults who are residents of Caldwell County, have no private health insurance, are not eligible for Medicaid or Medicare and earn no more than 200% of the Federal Poverty Level (approximately $45,000 annually for a family of 4).Contact us at 828.754.8565 x309 for more information or to make an appointment to become enrolled at Helping Hands Clinic.

How do I enroll?To enroll as a patient, call Helping Hands Clinic, or stop by the Clinic in downtown Lenoir, to make an appointment to become enrolled. You must bring the following to your screening appointment:*Current Drivers License, NC Photo ID Card, or a Utility Bill with your current address *Federal Tax Return and previous months wages (unemployment, social security, other)*If you are unemployed and NOT receiving benefits, you must confirm who is financially supporting you and providing you with your living expenses. A Letter of Financial Support is available at the Clinic.

When can you contact us?Helping Hands Clinic is open Monday through Thursday, 8:30 am to 5:00 pm and Friday 8:30 am to 3:00 pm. The office is closed every day for lunch from 12:00 - 1:00 pm. Enrollment appointments are available every day. Due to heavy call volume, you may need to leave a message at 828.754.8565 x300. All calls will be returned within 24 hours.Contact us at 828.754.8565 x309 to set up an appointment and to pick up enrollment forms.
YOU CAN HELP VOLUNTEERThanks to our volunteers, Helping Hands Clinic is able to offer quality medical care to the uninsured at a value significantly greater than the operating budget of the Clinic. Nearly every dollar contributed to the clinic is matched ten-fold by in-kind donations from Caldwell Memorial Hospital, volunteer physicians, pharmacists, RNs, educators and others. If you are interested in becoming a part of the Helping Hands team, contact Debra Philyaw, Assistant Director at debra_helpinghandsclinic.org or 828.754.8459 x312.Special needs include:Pharmacists (1-2 hours per month); CE Credit Hours availableOffice Assistants (filing, phone, patient appointment reminders)Pharmacy Volunteers (training available at the Clinic)Fundraising (event planning, personal solicitation)

CLICK HERE TO VOLUNTEER
CONTRIBUTEHelping Hands Clinic is a private, non-profit corporation, designated as a 501(c)(3) organization by the Internal Revenue Service (Tax ID# 56-2076541). We are completely privately funded, with no federal or state reimbursement for any services. Donations from individuals, corporations, foundations, the faith-community, civic groups and local town governments support 100% of the services provided to uninsured patients each year. All donations to Helping Hands Clinic are tax-deductible as allowed by the Internal Revenue Service. For information about how you can support the Clinic, transfer appreciated stock or make a planned gift to support the Clinic, contact Lilly Skok Bunch at 828.754.8565 x308.

CLICK HERE TO DONATE
TELL A FRIENDHelping Hands Clinic participates in hundreds of Mission and Community Health Fairs, Civic Clubs, and presentations at local congregations and community meetings to insure patients are aware of the services available at Helping Hands Clinic. For someone to come and speak to your group, Contact Lilly Skok Bunch at 828.754.8565 x308.
WHO WE ARE DEDICATED STAFF:Staff members serve the needs of the uninsured Monday through Thursday 8:30 am to 5:00 pm and Friday 8:30 to 3:00 pm. The office is closed from 12 - pm for lunch each day. Please contact our staff at 828.754.8565 and then press the extension listed following their name.April Cotton, MD, Medical DirectorFreddie Moore, xx, Pharmacy ManagerExecutive Director: Lilly Skok Bunch, ext.308Clinical Director: Buffie Buchanan, FNP, ext. 300Assistant Director, Debra Philyaw, ext.312Pharmacy Services Director: Shelia Helton, ext. 311CHAP Case Manager: Adrienne Shuford-McCann, ext.306PAP Coordinator: Donna Laws, ext.313PAP Coordinator: Connie Vermillion, ext.309Office Manager: April McKinney ext. 300Development Coordinator: Carole Walker ext. 307Patient Care Coordinator: J.R. Hildreth, RN, BSN, ext. 315Community Referral/Evening Clinic Coordinator, Julie MahaffeyEvening Clinic MOA, Olivia Vines
VOLUNTEER BOARD OF DIRECTORS:Chair, Todd Perdue, President, Parkway InsuranceVice Chair, Rev. Marcus Ollis, St. Johns Lutheran ChurchTreasurer, Carol Frye, Broyhill InvestmentsSecretary, Becky Gibbons, Community LeaderAnne Bernhardt, Bernhardt Furniture CompanyFelicia Burleson, Caldwell County DSSJessica Carter. Caldwell County Health DepartmentLois Clark, Community LeaderCarol Frye, Broyhill InvestmentsJanine Hannibal, Community LeaderBronda Jones, Community LeaderTricia Masters, PNPTim Palmer, Caldwell Memorial HospitalJohn Powell, MD Southfork Medical PracticeRon Stilwell, Lenoir City Council, Stilwell Design and Marketing

OUR PARTNERS:North Carolina Association of Free ClinicsNorth Carolina Center for Non ProfitsCaldwell Memorial HospitalCaldwell County Health DepartmentCaldwell County DSSCaldwell Physicians NetworkWest Caldwell Health CouncilCaldwell HealthNet CollaborativeConcilio HispanoFirst Baptist Church Dental Program

PATIENT QUESTIONS

Due to heavy call volume, it is sometimes difficult to reach a person through the Helping Hands Clinic telephone system.

Please leave a message at the extension below

PHARMACY QUESTIONS:

To refill your prescription call our automated line: 828.754.5292 (DO NOT LEAVE MESSAGES AT THIS NUMBER)

For general pharmacy/prescription questions, do not leave messages at the above number. Please call: 828.754.8565 x304

If your prescription does not have any refills and your provider needs to approve refills call: 828.754.8565 x315

Leave your name, date of birth, medication name and dose prescribed. Allow 48 hours for your refill to be available at your pharmacy.

If you are a CHAP patient, call your provider directly for refill approval

To confirm your medication has been ordered from the drug company and is available for pick-up call: 828.754.8565 x311

ENROLLMENT:

For information about becoming enrolled call 828.754.8565 x309

CLINICAL QUESTIONS:

For an appointment Call 828.754.8565 x 300

To speak with the Clinic Nurse call 828.754.8565 x 315

CONTRIBUTIONS:

To make a donation or requestion information about supporting the clinic, call 828.754.8565 x308

CONTACT US
HOURS OF OPERATION: Monday 8:30 am to 5:00 pm Tuesday: 8:30 am to 5:00 pm Wednesday: 8:30 am to 5:00 pm Thursday: 8:30 am to 5:00 pm Friday: 8:30 am to 3:00 pm CLOSED 12:00 - 1:00 pm each dayPHARMACYPharmacy Pick-up:Monday: 1:00 pm to 3:00 pmTuesday: 1:00 pm to 3:00 pmWednesday: CLOSEDThursday: 1:00 pm to 3:00 pmFriday: 1:00 pm to 3:00 pm

LOCATION:810 Harper AvenueDowntown Lenoir, NC 28645One block off Main Street behind St. James Episcopal ChurchTELEPHONE: 828.754.8565FAX: 828.754.8567INFO_helpinghandsclinic.org
Helping Hands Clinic. Better Health. Lower Cost.

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